Sixth Sem: CSC-355 Knowledge Management Syllabus

Course Title: Knowledge Management

Course no: CSC-355                                                                         Full Marks: 90+10

Credit hours: 3                                                                                  Pass Marks: 36+4

Nature of course: Theory (3 Hrs.)

Course Synopsis: Study of knowledge intensive organization, knowledge management    issues.

Goal:   This course introduces fundamental concept of knowledge and different    managerial issues in managing the knowledge.

Course Contents:

Unit. 1                                                                                                             16 Hrs.

1.1        Introduction of Knowledge Management: Knowledge and its importance,:  Definition of Knowledge, Knowledge management, From information to knowledge.          

                 

1.2        The Knowledge Edge: A common theme, Intellectual Capital, Drivers of Knowledge Management, Knowledge-centric drivers, Technology drivers, Organizational structure based drivers, Personnel focused drivers, Process drivers, Economic drivers, Creating the knowledge edge.           

1.3        From Information to Knowledge: Different between knowledge and information, from data to knowledge, Types of knowledge, the three fundamental steps, Knowledge management systems and existing technology. Business and knowledge.                                                        

Unit 2:                                                                                                                        20 Hrs.

2.1        Implementing Knowledge Management: The 10 step knowledge management road map, Infrastructure evaluation, Knowledge management system analysis, Deployment, Metrics for performance evaluation.

        

2.2        The Leverage Infrastructure: Leveraging the Internet, Aligning knowledge management and business strategy.                              

2.3        Knowledge Management System Analysis, Design & Development: Infrastructural foundation, Knowledge audit and analysis, Designing the knowledge management team, Creating knowledge management system blue print, Developing the knowledge management system.

Unit 3:                                                                                                                        9 Hrs.

3.1        Knowledge Management System Development: Prototyping & development, Reward structure.           

3.2        Metrics for Knowledge Work: Traditional Metrics, Pitfalls in choosing metrics.                                                                                   

3.3        Code Optimization: The principal sources of optimization, Optimization of basic blocks, loops in flow graphs.

Laboratory works:    Developing small scale KM project.

Text / References books:       The Knowledge Management Tool Kit, Amrit Tiwana,                                 Pearson Education Asia

Homework

Assignment:               Assignment should be given from the above units in throughout the semester.

Computer Usage:      No specific

Prerequisite:               C, Management Information System

Category Content:     Science Aspect:           60%

                                    Design Aspect:            40%